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Corona Delivery

DHL Express Service to Great Britain and Ireland

At the moment we are facing difficulties sending parcels to Great Britain and Ireland because of the blockade of the Eurotunnel and Port of Dover due to the corona pandemic.
The only service we can offer our British and Irish customers and friends is DHL Express which is more expensive but still reasonable as each parcel is air freight.
As DHL express is calculated by volume we have to calculate each parcel manually and individually . In case that the calculated postage in the shop is not matching we will contact you and ask if you are willing to pay for the extra fee.
Big volume parcels will be too expensive but we are sure that for the real needs the postage is quite fair.
Attention: if you are living on islands or remotes areas, these areas cause a high surcharge.

Please take care and stay safe

Daily worldwide shipping under Corona conditions

You can find our CORONA UPDATE here.

DOWNLOAD / VIEW PDF Download PDF: corona-shipping-info

Here you will find an overview of the best and fastest way to get your parts at the moment. Unfortunately, there are restrictions due to the restricted movement of goods and people. Here you will find a daily updated list of conditions that may change. (You will find the complete list at the end of the list)

We offer you shipping with DHL, DPD and UPS.

There are no restrictions in Europe – provided the appropriate shipping service provider is available.

The situation is different for most overseas destinations. Here, especially the shipping by DHL is currently considerably restricted. Shipping with UPS is currently at least unrestricted.

With our postage calculator you can quickly get an overview of the postage costs.

Scooter Center neue Öffnungszeiten

From Monday, 20 April 2020 new opening hours Scooter Center store sales Bergheim

We are allowed to open our shop again from Monday, we are very happy about that! Of course we have taken appropriate hygiene and distance precautions to protect our employees and customers.

New are the opening hours of the shop, which are valid from Monday, 20.04.2020:

Monday – Friday 13:00 – 18:30
Saturday: 10:00 – 14:00 Closed on Saturdays since November 2020!

During the week, our shop does not open until 13:00, otherwise everything stays the same!

Scooter Center Click & Collect!

and even when our experiment to achieve higher social distance by a drive thru wasn’t a success though… it was worth a try. ;)

Scooter Center neue Öffnungszeiten

Support / Shipping / Online Shop open – Showroom & Shop opened with new opening hours

Update:

30.09.2020

Click & Collect and new shop opening hours, from 1.10.2020

Monday-Friday 13:00-18:00
Saturday: CLOSED

With Click & Collect you can now order conveniently in the online shop and flexibly pick up the ready packed goods MO-FR from 8:00 – 18:00 at the warehouse:

Scooter Center Click & Collect

 

 

16.04.2020

We are allowed to open our shop in Bergheim/Cologne again on Monday, we are very happy about that! Of course we have taken appropriate hygiene and distance precautions to protect our employees and customers.

New are the opening hours of the store, which will be valid from Monday, 20.04.2020:

Monday-Friday 13:00-18:00
Saturday: 10:00-14:00

Scooter Center neue Öffnungszeiten

10.04.2020
Yesterday we checked the cameras in the warehouse… In spite of Corona, everything was normal and as usual in the Scooter Center warehouse :-)

Boredom in Corona times at the Scooter Center warehouse

 

07.04.2020
Another busy week started here at the Scooter Center. Still with corona supplies, smaller teams and working in two shifts. Shift 1 is finished for today and the parcels are ready to be picked up by DHL, DPD and UPS.

Scooter Center Worldwide shipping

 

03.04.2020
Thank God today is Friday! Shift 1 is finished, shift 2 is about to arrive. In the meantime, the boss is working on your orders in style.

Scooter Center Picking your orders

 

02.04.2020
Another sunny day full of work at the Scooter Center. We keep our distance! The newly introduced two-shift work system reduces contacts even further. This also applies to the work rooms of the home office.

Scooter Center Corona Update - keep the distance :-)

23.03.2020
We especially thank the people who keep the supply chain going! In order not to expose the delivery staff of DHL, DPD and UPS unnecessarily to risk, we concentrate exclusively on cashless payment & delivery and currently waive cash on delivery. Please choose a contactless payment method like credit card, Paypal and prepayment!

 

Webshop open

 

Corona is currently turning many things upside down and for the first time since 1992 the Scooter Center has to close the shop – probably by April 19, 2020. With this we are not only implementing the government order, but are also convinced that this is the best protection for customers and employees. ULDATE: Shop will be open again from 20 April

But we won’t leave you alone and will gladly support you by phone and e-mail. Check out our blog and watch our tutorials on the Scooter Center YouTube channel. The Scooter Center online shop is available 24/7.

The warehouse is full and we do our best to ensure that your order is shipped the same day. DHL, DPD and UPS pick up all shipments daily and deliver them reliably all over the world. Take advantage of our postage-free delivery in Germany from 99 Euro, Europe-wide from 149 Euro.

 

See you soon and stay healthy!

Your Scooter Center Team